One Approach to Managing Conflict

Sometimes in organizations the conflict between employees and management becomes so great that it is difficult to see a solution. I was faced with such a situation recently.

A department was in turmoil.  The troubles had started years ago, caused [...]

Performance Evaluation Ratings: Do We Really Need Them?

Is my performance “outstanding” or is it only “commendable?”  Is it “excellent” or only “satisfactory?”  Is it “really super duper” or just “good?”  These are the kinds of questions that can preoccupy employees when it comes to performance evaluation.  Are [...]

Is Pay for Performance Dead?

It wasn’t too long ago that “pay for performance” was a fundamental component of many organizations’ approach to compensation.  They were committed to the idea that their long-term success was dependent on rewarding and retaining their best performers, and identifying [...]

3 Tips to Make Career Conversations Easier

My clients often tell me doing performance evaluations is their least favorite activity.  Guess which runs a close second—talking with employees about their career development.

What makes this so stressful?  From what I’ve seen, managers often have unrealistic expectations about [...]

Communicating About Compensation

I see many companies continuing to be very secretive about compensation information.   I’m not talking about actual compensation figures for an individual—that of course is private and should be protected.  What I am referring to is the process of informing [...]